Shipping Policy
Shipping & Delivery Policy
| Shipping to US | ||
| Portable Power Station | UPS Delivery | Free Shipping (3-7 business days) |
| Power Inverter | Multi-Channel Delivery | Free Shipping (3-7 business days) |
Shipping Locations
1. Portable Power Station : Free shipping is only valid for shipping addresses in the United States excluding Alaska, Hawaii, Puerto Rico, and Guam.
2. Power Inverter : Free shipping is only valid for shipping addresses in the United States. Do not deliver to Alaska, Hawaii, Puerto Rico, and Guam.
3. We do not deliver to P.O. Boxes and APO/FPO addresses.
Order Status
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 1-2 working day upon confirmation of payment from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
In general, it may take several working days for delivery, depending on the different delivery methods (3-7 Business Days).
Orders Tracking
You will be sent at least 2 emails for each order you place:
Once you've placed an order, you will receive an Order Acknowledgement email to confirm your order details.
Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped.
For the exact locations of your shipment, please track your items on the carrier's official website.
If you haven't found the email, please check your spam box and add Bawaut to your contact list.
Note
Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.
Order Cancellation
We accept order cancellation before the product is shipped or produced. If the order is canceled you will get full refund. We cannot cancel the order if the product is already shipped out.